Refund policy

Last updated: October 7, 2026

Clearly Canadian is a beverage. For health and safety reasons we cannot accept returns of food or drink once it has shipped, and we do not offer exchanges. What we do instead is simple. If your order arrives damaged, incomplete or wrong, we replace it or refund it.

Damaged, missing or wrong items

Inspect your order when it arrives. If bottles are broken, cans are leaking, items are missing, or you received the wrong flavor, email support@clearlycanadian.com within 7 days of delivery with your order number and a photo of the box and the damage. We will send a replacement for the affected items or refund them to your original payment method, your choice. You do not need to ship anything back to us.

Cancellations

You can cancel an order for a full refund any time before it has been handed to the carrier. Email us with your order number. Once an order has shipped it cannot be canceled, but the damage policy above still applies.

Subscriptions

Subscription orders can be paused, skipped or canceled at any time from your account before the next charge date. Charges already processed for orders that have shipped are not refundable, except as described under damaged, missing or wrong items.

Refund timing

Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few more days to post it. If it has been more than 15 business days since we confirmed your refund, email us.

Sale items and discount codes

Items bought on sale or with a discount code are refunded at the price you paid.

Contact

support@clearlycanadian.com or 1 (844) 642-2623. CC US Intermediate Holdings LLC, 28475 Greenfield Rd, Suite 113, #7671, Southfield MI 48076, United States.